41% of Millennials prefer an electronic chat over face to face. (PwC study)

Small Business

Dec 7

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A number of Millennials (41%) would rather communicate electronically than face-to-face or over the telephone, according to PwC. How are you supporting today’s workforce?

41% of Millennials prefer an electronic chat over face to face. (PwC study)

Strategies for an effective, mobile workforce

The future is now. A robot is answering customer's questions over on 7-Eleven's Facebook Messenger.